Employment Center 2025
This information is subject to change as positions are filled or modified.
Please review the following disclaimer
AurketPro LLC is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workforce. We provide equal employment opportunities to all qualified applicants regardless of race, color, national origin, gender, gender identity, sexual orientation, disability, age, religion, or any other status protected by applicable law.
As part of our employment process, AurketPro LLC may verify the information provided in this application, conduct background checks, and obtain additional information to assess an applicant's qualifications. This may include, but is not limited to, contacting previous employers, educational institutions, and other relevant entities, as well as conducting criminal, credit, and reference checks, where applicable and permissible by law.
By submitting any application, I authorize AurketPro LLC to request, receive, and review any information related to my background, including but not limited to employment history, academic records, and criminal or civil legal records, provided that such checks are conducted only after a conditional job offer has been made.
I understand that this authorization is a part of the hiring process, and any falsification, misrepresentation, or omission of information may disqualify me from consideration for employment or result in termination if discovered at any point in the employment process.
This policy applies equally to all applicants for employment, and we are committed to compliance with all local, state, and federal regulations concerning privacy and employment practices.
What is AurketPro? (Arr-Kit-Pro)
AurketPro.com is an online marketplace that offers a convenient platform for purchasing trusted local home services across New York. Users can easily browse and book a wide range of services, including electrical work, HVAC maintenance, lawn care, pest control, plumbing, wildlife management, and more—without the need for quotes or sales pitches. What sets AurketPro.com apart from traditional home service marketplaces is its unique, streamlined approach. Unlike other platforms, we eliminate time-consuming quotes and sales pitches, providing a transparent, hassle-free experience. Our platform enables users to directly purchase services, ensuring a faster, more efficient process, all while connecting them with reliable, local professionals.
Apply Today!
Customer Service Representative
Customer Service Representative (Entry Level)
Location(s): Office/ Poughkeepsie, NY | Remote
Starting Salary $35,000+
Contract Position
$35,000+
Starting Salary
Full Time
Position(s) Available
Bonuses
Performance Based
At AurketPro.com, we’re revolutionizing how homeowners book essential services like plumbing, electrical work, lawn care, and pest control by connecting them with trusted local professionals. We aim to provide a seamless, transparent, and user-friendly experience for our customers. As we continue to grow, we’re looking for a Customer Service/Sales Representative who can combine excellent customer support with a proactive sales approach to ensure customer satisfaction and help drive business growth.
What You’ll Do:
Assist customers with inquiries, providing detailed information about services, pricing, and policies via phone, email, and live chat.
Handle customer concerns and issues with empathy, resolving problems quickly and effectively while maintaining a positive brand experience.
Proactively identify upsell and cross-sell opportunities during customer interactions, helping customers find additional services that meet their needs.
Guide customers through the booking process, ensuring they select the right services and providers for their needs.
Build strong relationships with customers, enhancing customer loyalty and encouraging repeat business.
Document all customer interactions and feedback in our CRM system, ensuring accurate records and timely follow-ups.
Collaborate with the sales team to develop strategies for improving customer acquisition and retention.
Meet or exceed daily, weekly, and monthly sales targets while maintaining a high level of customer satisfaction.
Provide feedback to management on common customer concerns, service trends, and opportunities for process improvement.
Qualifications:
1-2 years of experience in customer service and/or sales, preferably in a service-oriented or tech-based industry.
Strong verbal and written communication skills, with the ability to engage customers in a friendly, professional manner.
Proven ability to upsell and cross-sell services effectively.
Strong problem-solving skills and a customer-first mindset.
Familiarity with CRM software, customer support tools, and sales platforms (e.g., Zendesk, Salesforce, HubSpot).
Ability to handle high call volume and manage multiple inquiries at once.
Self-motivated, with the ability to work independently in a remote environment.
Experience in the home services industry is a plus, but not required.
A team player who can collaborate effectively with colleagues from different departments.
Why Work with Us:
Impact: Be an integral part of a growing company that is changing the way people access home services.
Flexibility: Enjoy the freedom of remote work with flexible hours.
Growth: Join a rapidly expanding company with opportunities for career growth and skill development.
Collaboration: Work in a supportive, dynamic team environment where your ideas and contributions matter.
Competitive Compensation: Receive a competitive salary, performance-based incentives, and a comprehensive benefits package.
Apply Today!
Customer Support Specialist
Customer Support Specialist
Location(s): Office/ Poughkeepsie, NY
Starting Salary $50,000+
Contract Position
MUST RESIDE IN THE USA
$50,000+
Starting Salary
Full Time
Position(s) Available
Bonuses
Performance Based
At AurketPro.com, we’re redefining the way homeowners connect with local service providers. Our platform makes it easy, transparent, and hassle-free to book a variety of home services, from plumbing and electrical work to lawn care and pest control. We are a fast-growing company focused on customer satisfaction, and we’re looking for a passionate Customer Support Specialist to help ensure our users and service providers have an outstanding experience every time they interact with us.
What You’ll Do:
Provide exceptional customer support via phone, email, and live chat, resolving issues quickly and professionally.
Assist customers with inquiries related to bookings, services, account management, and billing.
Act as a liaison between customers and service providers to ensure smooth service execution and satisfaction.
Troubleshoot and resolve technical issues customers may encounter while using the platform.
Identify recurring customer issues or feedback and work with the product team to improve the user experience.
Guide customers through the process of using the platform, helping them find the right services and providers for their needs.
Maintain accurate records of customer interactions and feedback using our CRM system.
Work closely with the customer support team to share knowledge, improve processes, and contribute to team goals.
Qualifications:
5+ years of experience in customer support, preferably in a tech or service-related industry.
Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
Strong problem-solving abilities with the ability to troubleshoot technical issues.
A customer-first mindset with a passion for helping people and delivering outstanding service.
Experience with customer support software, ticketing systems, and CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment.
Strong attention to detail and organizational skills.
Experience working remotely is a plus.
Why Work with Us:
Impact: Be a key part of delivering exceptional experiences to customers, helping them solve problems and improving their daily lives.
Flexibility: Enjoy the benefits of working remotely with flexible hours.
Growth: Work in a growing startup environment with ample opportunities for career growth and skill development.
Collaboration: Join a supportive team that values your input and fosters a collaborative work culture.
Competitive Compensation: Receive a competitive salary, benefits, and performance incentives.
Apply Today!
Business Development Manager
Business Development Manager
Location(s): Office/ Poughkeepsie, NY
Starting Salary $85,000+
Contract Position
$85,000+
Starting Salary
Full Time
Position(s) Available
Bonuses
Performance Based
AurketPro.com is transforming the home service industry by providing homeowners with a transparent, easy-to-use platform to connect with trusted local professionals. Our mission is to simplify how customers book home services like electrical work, plumbing, HVAC, and more, all while supporting local businesses. As we continue to grow, we are seeking a passionate, results-driven Business Development Manager to join our team and play a key role in expanding our reach and driving strategic partnerships.
What You’ll Do:
Identify and develop new business opportunities to increase market presence and grow AurketPro’s customer base.
Build and maintain strong, long-lasting relationships with potential clients, service providers, and business partners.
Work closely with the marketing and sales teams to create and execute targeted business development strategies.
Conduct market research and competitive analysis to identify trends and areas of growth within the home services industry.
Negotiate and close partnerships with local businesses and service providers to enhance the platform’s offerings.
Develop and implement strategies for increasing brand awareness and user acquisition.
Monitor the effectiveness of business development initiatives and adjust strategies to meet goals.
Act as a liaison between clients, partners, and internal teams to ensure smooth collaboration and communication.
Track and report on sales goals, pipeline status, and key performance indicators (KPIs).
Qualifications:
4+ years of experience in business development, sales, or a related field.
Proven track record of success in identifying and securing new business opportunities.
Strong network within the home services, tech, or local business industries (preferred).
Excellent negotiation, communication, and interpersonal skills.
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Strong analytical skills and experience with CRM systems to manage leads, prospects, and partnerships.
A self-starter with a positive attitude and a proactive approach to problem-solving.
Familiarity with remote work tools and the ability to thrive in a fast-paced, collaborative environment.
Why Work with Us:
Impact: Play a critical role in scaling a platform that is changing the way people connect with home service professionals.
Flexibility: Work in office and remotely with flexible hours, empowering you to manage your time effectively.
Growth: Be part of a rapidly growing startup, with room for professional development and career progression.
Collaboration: Join a collaborative, innovative team that values your input and ideas.
Competitive Compensation: Receive a competitive salary, performance-based incentives, and benefits.
Apply Today!
Software Engineer Developer
Software Engineer Developer
Location(s): Office/ Poughkeepsie, NY
Starting Salary $95,000+
Contract Position
$95,000+
Starting Salary
Full Time
Position(s) Available
Bonuses
Performance Based
AurketPro.com is a fast-growing platform that is revolutionizing the way homeowners connect with local service professionals. With a focus on transparency, convenience, and affordability, we aim to simplify the process of booking essential home services, including electrical work, plumbing, lawn care, and more. Our mission is to continue to create and improve a user-friendly marketplace where service providers and customers can engage without unnecessary complications. We are seeking a talented Full Stack Developer to join our dynamic team and help us scale our platform to new heights.
What You’ll Do:
Improve, and maintain the front-end and back-end of the platform.
Work closely with your developing team, product managers, and designers to translate business requirements into functional code.
Implement new features and optimize existing ones for better user experience, performance, and scalability.
Write clean, maintainable, and well-documented code.
Troubleshoot and resolve issues across the application stack.
Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
Collaborate with other developers to create reusable code libraries and tools.
REQUIRED Qualifications:
5+ years of experience as a Full Stack Developer.
Strong proficiency in front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular.
Experience with back-end technologies such as Node.js, Python, Ruby, or PHP.
Solid understanding of relational and non-relational databases (MySQL, MongoDB, etc.).
Familiarity with RESTful APIs and microservices architecture.
Experience with cloud platforms (AWS, Google Cloud, or similar).
Strong understanding of version control using Git.
Ability to work independently, prioritize tasks, and collaborate in a remote team environment.
Excellent problem-solving skills and attention to detail.
Bonus Skills:
Experience with CI/CD pipelines and deployment automation.
Knowledge of Agile methodologies and Scrum.
Familiarity with DevOps practices.
Why Work with Us:
Impact: Work on a product that directly impacts the way people interact with essential home services.
Flexibility: Enjoy the freedom of remote work with flexible hours.
Growth: Join a rapidly growing company with plenty of room for career advancement.
Collaboration: Be part of a supportive and innovative team that encourages new ideas.
Competitive Salary: We offer a competitive salary and benefits package.
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